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Arsen
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

This was posted on the blackberry site yesterday.. The update is coming to the zos 10 soon and they are working on the USB sync to outlook.. I am glad they are listening to the needs of their customers. 

 

 

http://helpblog.blackberry.com/2013/02/blackberry-link-personal-information-import-and-synchronizati...

 

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JSanders
Posts: 85,133
Likes: 23,023
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

[ Edited ]

Yep, same was posted here in these forums four days ago.

 

Sooner the better!




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greggov
Posts: 117
Registered: ‎02-05-2009
My Device: BlackBerry Z10

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

Glad to see an OS update is on the way, but still disappointed that we need to wait on the carriers. I was really hoping with BB10 that BlackBerry would push out the same update across the board for consistancy. 

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JSanders
Posts: 85,133
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Registered: ‎04-01-2008
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My Carrier: Verizon

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)


greggov wrote:

Glad to see an OS update is on the way, but still disappointed that we need to wait on the carriers. I was really hoping with BB10 that BlackBerry would push out the same update across the board for consistancy. 


Ditto.

 




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Trusted Contributor
andrew21212
Posts: 130
Registered: ‎02-06-2013
My Device: Z10 (returned) ** Torch and now my first non BB product a Samsung Note II so I can sync my Outlook,Notes,ToDo list,Categories,I am loving it !! I never knew a phone could do so much !!! hurry up RIM

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

[ Edited ]

Arsen wrote:

This was posted on the blackberry site yesterday.. The update is coming to the zos 10 soon and they are working on the USB sync to outlook.. I am glad they are listening to the needs of their customers. 

 

 

http://helpblog.blackberry.com/2013/02/blackberry-link-personal-information-import-and-synchronizati...

 


 

 

   Reading the article, it looks like they still do not get the big picture on why many of us need the Desktop Outlook Sync?

 

  They have made no mention of syncing Categories, Notes, Tasks etc..    The Desktop Outlook is an Office Organizer and not just for Contacts and Calendars.    

 

 Here's to hoping. 

 

  Will have to see what the coming updates bring...

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Contributor
dknv9
Posts: 13
Registered: ‎02-18-2013
My Device: Z10
My Carrier: Rogers

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

How are they listening to the needs of their customers?  They don't take phone calls or emails from the public!

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Contributor
dknv9
Posts: 13
Registered: ‎02-18-2013
My Device: Z10
My Carrier: Rogers

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

I like the links they provide to users from different phone platfroms.

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Trusted Contributor
andrew21212
Posts: 130
Registered: ‎02-06-2013
My Device: Z10 (returned) ** Torch and now my first non BB product a Samsung Note II so I can sync my Outlook,Notes,ToDo list,Categories,I am loving it !! I never knew a phone could do so much !!! hurry up RIM

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)


dknv9 wrote:

How are they listening to the needs of their customers?  They don't take phone calls or emails from the public!


 

   They have answered everytime I have called. They even have called me back.  3 separate occasions in the last 3 weeks.   They were very nice but did not have the answers I needed. 

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Contributor
dknv9
Posts: 13
Registered: ‎02-18-2013
My Device: Z10
My Carrier: Rogers

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

Sorry then, I looked all over their website and could not find any direct email or customer service number.
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JSanders
Posts: 85,133
Likes: 23,023
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)


dknv9 wrote:
Sorry then, I looked all over their website and could not find any direct email or customer service number.

There isn't, of either.

 

You need to call Rogers tech support and get your call and your issue escalated up to RIM via Rogers.




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