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BlackBerry® Z10

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Contributor
dknv9
Posts: 13
Registered: ‎02-18-2013
My Device: Z10

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

ROGERS told me that if the issue is not related to the network or the device connection to the network to contact BB.

The best thing about my customer experience with my iPhone was that I didn't have to deal with ROGERS for anything relating to the phone.
Guru I
John_Clark
Posts: 16,169
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

Whoever told you that at Rogers was flat wrong. The support channel is to contact your carrier first. If they can't solve it make them escalate the case to RIM. Some carriers really drag their feet and don't want to. You may have to press them hard.
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JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

You definitely don't need to let rogers push you around on this.




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philipjryder
Posts: 3
Registered: ‎10-13-2010
My Device: 9800 torch

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

Does Anyone know when the Outlook organizer sync cabability will be released?

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Official Statement from BB of a New updated OS coming soon & Outlook Sync will be coming:)

No one here knows when. Seeing whereas BlackBerry stated three weeks ago that the import from Outlook would be released "in coming weeks", I would expect that soon. Full Outlook sync will be released later.




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