02-23-2013 12:20 AM
02-23-2013 12:44 AM
I've read your other posts, and know that if you'd taken a few minutes before making them to read others' posts, you'd have seen your proposed solutions had already been tried by others and proven as useless.
For what it's worth, I think pretty much all of us are loyal BlackBerry customers, though few of us so extreme as to equate our appreciation of BlackBerry for love of a spouse. That's a little weird...
I just received yet another call back from BlackBerry, reporting to me the problem had been rectified and to go ahead and try to activate BBM on my wife's z10. So I tried. Same problem. If we try it using Device, it's Temporary Server Error, if using email, it's Email Not Valid, and Continue results in Temporary Server Error. Still no solution...
Perhaps the depth of your affection for BlackBerry obscures your view of the fact this product is frought with problems...
02-23-2013 12:48 AM
02-23-2013 12:56 AM
Certainly nothing you "can do about it here" with that kind of carefree dismissive attitude... But so long as it's working for you, I guess that's all that matters... For me, an earnest BB fan who waited patiently and loyally for this release, this is a huge disappointment and major productivity barrier.
What's your problem? You never asked a question in your original post. You ranted about problems and then said you were moving to iPhone. Now you talk about having BlackBerry calling your back telling you a problem (on their end) has been resolved. If a server goes down at BlackBerry what do you expect us here to do about it? Just because it didn't affect me doesn't mean I don't care that it affected you. If that were the case, I wouldn't even be here on this forum.
02-23-2013 01:04 AM
02-23-2013 01:11 AM
02-23-2013 01:42 AM
Excellent referral, John. CrackBerry proved to be more informative, getting right to the point, and with a link to BB's site with this situation as a known issue. And that site has stellar news and reviews as well.
The link they posted to the known issue:
02-23-2013 04:02 AM
02-23-2013 08:10 AM
And exhausted... The most frustrating thing was that support treated the issue as if it was unique to our phones, and no one else was experiencing this. But clearly, from posts on this site and others, the problem had massively exploded world wide such that surely by then they knew it was a system problem. If BB support had simply been candid up front that it was a system/server problem, I wouldn't have worked so frantically or intensively to try to rectify what they suggested me to be our unique problem... We count on this service not fonly or social networking, but hugely for our profession. Until now, the service has been a tremendous tool for instant communication in crtical moments. We're preparing for a significant event and counting on the service more than ever.
02-23-2013 08:20 AM
... and you're still complaining, no different than where you started this thread.
Hey, if you're not happy with the answers(s) you were given here, I'm sorry. They were accurate and spot on to what you brought to the table. Perhaps genuinely asking a question would be helpful next time.
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