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BlackBerry® Z10

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New Member
Damasteel
Posts: 3
Registered: ‎03-27-2013
My Carrier: Telus

Outlook contact to Z10 phone extension problem

Hi,

I've tranferred all my outlook contacts to my Z10 but there seems to be 

a problem with the interpretation of extension number.

 

Jane McDugal (xxx)xxx-xxxx #yyy

When I transfer from outlook to Z10 the interpretation is : (xxx)xxx-xxxxyyy

So the Z10 doesn't recognize the new number as a valid number.

 

Is there a way to just put a character between the 2 numbers, like a p for pause...

 

Thanks,

Jack

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010

Re: Outlook contact to Z10 phone extension problem

Hey Damasteel,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

You can edit each contact and place P between the number and extension number as a workaround.

 

What version of Outlook are you currently using?  I will be investigating this issue further.

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Member
Damasteel
Posts: 3
Registered: ‎03-27-2013
My Carrier: Telus

Re: Outlook contact to Z10 phone extension problem

I'm using outlook 2007 and I know I can edit all the numbers manually but its not great to have like 300 contacts to re-edit...

 

Thx a lot

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New Member
Damasteel
Posts: 3
Registered: ‎03-27-2013
My Carrier: Telus

Re: Outlook contact to Z10 phone extension problem

Any ideas how to get around that software interpretation bug ?

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