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BlackBerry® Z10

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New Member
TheCobra
Posts: 2
Registered: ‎08-12-2014
My Device: z10
My Carrier: electrical

Re: Over Heating Z 10 when data pack is turned on.

Or maybe because you have installed android apps that blackberry don't support well

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Contributor
atulm
Posts: 17
Registered: ‎08-12-2014
My Device: Dev Alpha B
My Carrier: Docomo

Re: Over Heating Z 10 when data pack is turned on.

I face the overheating issue even while browsing on the native browser :smileysad:
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Forums Advisor II
scrannel
Posts: 782
Registered: ‎04-01-2009
My Device: Z10 10.2.1.2228
My Carrier: T-Mo USA

Re: Over Heating Z 10 when data pack is turned on.

[ Edited ]

If any of these users would like to go into App Manager when you are experiencing overheating, you can see if any particular app is causing a lot of battery drain.

Also, you do not need to be actively browsing the web, etc., for the phone to use battery. As soon as you activate "data", your phone will attempt to connect. For example, I live in a very poor reception area and if data is left on the phone uses a lot of battery "hunting" for a signal. However, when I am on wifi-calling (t-mo usa) with the cell radios turned off, battery life is far better.

Still, for a phone to overheat searching for a cell signal seems extreme. Which is why I wanted to hear back from emmanualvnebu because he was on a BIS plan which will not work properly with his Z10.

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New Member
clovell1
Posts: 1
Registered: Sunday
My Device: Z10 STL100-2
My Carrier: Optus

Re: Over Heating Z 10 when data pack is turned on.

I am having this issue with the Z10, whenever i am in a low signal area the phone heats up (very hot around the chargeing plug) and will go flat in a very short time.

I have a standard 3G/4G data pack and use activesync not the BB Messenger. Lastest OS. Phone has been factory reset and tested again. I have rung my provider to confirm i have the correct data pack.

The phone gets hot just receiving or sending emails, it is my work phone so games are not used, according to the Device Monitor the System used high amounts of CPU and Battery no other application went above .5%

 

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