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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎08-16-2013
My Device: Z10
My Carrier: Vodacom

PIN in the HUB going bonkers

So this PIn thing in the HUB has been quiet since i upgraded my software.

All of a sudden today i receive two message in there, when i click on it to open, the little circle turns for a while and then i get this message "message body could not be downloaded"

 

HELP!!!

Super Contributor
Posts: 260
Registered: ‎11-17-2010
My Device: Z10 * Q10 * Z30 * Passport
My Carrier: Telkom Mobile

Re: PIN in the HUB going bonkers

Hi There,

 

Are the pin messages from people you have as contacts on BBM? Can you try and send a Pin to a contact and have them reply and see if you can read the message.

New Contributor
Posts: 3
Registered: ‎08-16-2013
My Device: Z10
My Carrier: Vodacom

Re: PIN in the HUB going bonkers

I actually checked all the contacts I have pins now. It's definitely not a contact of mine.
Honestly speaking, no idea how to even use the Pin thing in the hub. I've never even seen it until it appeared in the hub when I upgraded the software.
Super Contributor
Posts: 260
Registered: ‎11-17-2010
My Device: Z10 * Q10 * Z30 * Passport
My Carrier: Telkom Mobile

Re: PIN in the HUB going bonkers

PIN messaging allows you to send messages to BBM Pin even when the person is not your contact. It was in previous BlackBerry phones but it came to Z10 on OS update 10.1.

If you cannot retrieve the message body then it could have been a spam message so it got blocked by the servers.