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BlackBerry® Z10

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New Member
Samantharoexx
Posts: 1
Registered: ‎06-18-2013
My Device: Blackberry z10

Phone won't connect to mac can't turn on

I recently updated my bb z10, after doing so my mobile network had greyed out and I couldn't get it to turn on. it also killed the battery it keeps dying quickly. I took it into the Vodafone shop and they hadn't saw it before so they retest it all but it had died by time they gave it back, I brought it home and tried to turn it on but it wanted me to connect to my mac I installed the blackberry link so everything is all up to date, but when I try to connect them it has a yellow triangle by the phone name on the mac, it says try and restore if it won't connect so I try and my LCD light goes green and it just says loading on the laptop, I left it over night and still the same in the morning, so I can't even get onto the phone now any help?