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BlackBerry® Z10

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Visitor
max1mus
Posts: 1
Registered: ‎02-28-2013
My Device: z10
My Carrier: vodafone

Pictures - "media library can't be accessed"

I have migrated from a 9860 - all phone and SD Card data (music, vids, pics) show up on Blackberry Link, through Win Explorer. I can access music and videos but when open Pictures the error msg ""media library can't be accessed. Please try again later or restart your device if the problem persists"  pops up. Restarting, counting to 10 etc does not enable pictures access.

 

Advice / help please is appreciated.

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Forums Advisor I
Arsen
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: Pictures - "media library can't be accessed"

In Blackberry link, it shows the Pictures on your computer, If you click on the phone, does it show you the pictures on your z10? If you open up the photos app, does it see the pictures on the z10?

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New Member
yibs07
Posts: 1
Registered: ‎01-10-2014
My Device: bold 6
My Carrier: mtn

Re: Pictures - "media library can't be accessed"

I think u should download an anti-virus. This workrd for my sister's phone.
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