Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 5
Registered: ‎03-14-2013
My Device: Z10
My Carrier: Digi

Power

Guys, i'm having problem with charging my Z10. Recently I updated my OS to 10.1.0.1720 and after updating to latest OS, when ever I charge my phone, it charges up to 95% and stops. Never charges to 100%. Why and how to overcome this problem?
Trusted Contributor
Posts: 109
Registered: ‎12-27-2012
My Device: BlackBerry
My Carrier: Mobile

Re: Power

It may need a few charge cycles to recalibrate itself. Has this resolved itself after charging it a few times?

Highlighted
New Contributor
Posts: 5
Registered: ‎03-14-2013
My Device: Z10
My Carrier: Digi

Re: Power

No sir. It's have been the same since I updated the OS.
Trusted Contributor
Posts: 109
Registered: ‎12-27-2012
My Device: BlackBerry
My Carrier: Mobile

Re: Power

Is 10.1.0.1720 the current version you are using? What was the previous version you used and did it go to 100% on that version?

Also does it always go to 95% and have you let the battery discharge to 0% before recharging?