05-28-2013 05:50 AM
Hi I have recently upgraded to 10.1.0.273 on the Orange EE network here in the UK. Since the upgrade in text messages the contact name is not displayed only their number? I have tried deleting and recreating contacts and changing the smart dial national number lengths but no joy, thiswas working absolutely fine before the upgrade.
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05-28-2013 10:56 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry 10 software are you currently using? Go to Settings>About to find this information. Also do you have a country code in front of the number?
I look forward to your reply.
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05-29-2013 04:55 AM
Hi its STL 100-2 Software Release 10.1.0.273, the country code +44 is displayed in front of the number in the text message though in contacts the +44 isnt there and in the hub under text messages the senders name is displayed, very weird.
05-29-2013 10:56 AM
Hi I've managed to sort out the problem by doing a reset of the smart dialling function in phone then setting the national number length to 10 thanks for taking the time to read my post