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BlackBerry® Z10

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Posts: 88,088
Likes: 23,502
Solutions: 6,064
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Randon Reboots, way too hot and rapid battery drain...

All those having the random reboots, yesterday BlackBerry published this Knowledge Base article on the issue:

KB34039 BlackBerry Z10 smartphone reboots randomly during normal usage


Environment

  • BlackBerry Z10 smartphone
  • BlackBerry 10 OS versions 10.0.10.684, 10.0.10.672, and 10.0.9.2743
  • DT 7053652
  • PR 321595
  • DT 6869108
Overview
During normal usage, the BlackBerry Z10 smartphone restarts on its own.
 
Resolution
Upgrade to BlackBerry 10 OS version 10.1.0.2050 or later if available.

 

 




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