04-08-2013 06:24 PM
04-12-2013 01:58 AM
04-12-2013 08:31 AM
Ok, to update this further, mine seems quite stable now. Waking up properly and not shutting off. Of course I will keep an eye on this.
QUESTION: For all of you having this problem after adding an SD card, what size card do you have ? Was the SD card transferred from another phone ?
You could try saving any files on the SD card to the computer, and try formatting the card via the phone settings, or if problematic to do that because of the shut-offs, via the computer through a card reader.
Or, if the screen stays on long enough connect the phone to the computer via USB and select "USB Mass Storage" in "Settings" - "Storage And Access". Then the card should show up as an inserted USB drive and you can do the deleting/formatting from there.
This could be a conflict in the SD card support which hopefully will be sorted with the next update, but in the meantime, check to see if removing any recently installed apps, and/or formatting the SD card helps.
05-04-2013 10:18 AM
Mine randomly shuts off too. Has happened while texting, posting to facebook, and at other random times. I have to restart the phone by holding the top button. I have a 64GB microsd card that I formatted in the phone itself, so I am not inclined to believe that is the issue, especially when I am not accessing the card information when it shuts down.
05-08-2013 04:36 AM
I was having the issue after getting my phone last week as well. Two days ago I copied all the files that were on my SD card to a hard drive, then formatted the card using the utility on the phone. I then drag and dropped the files back to the proper folders. I have not had any random restarts since. I am using a 32GB card.
08-07-2014 09:24 AM
My Z10 randomly shut itself off and not turn back on with the power swtich. I have to remove the battery and then it turns back on. Very Frustrating!!!!
My BlackBerry Z10 Switches off at battery level of 60-70%, again it has to be connected to the charger to start and once it switched on it charges from 60 to 100%. Again when it drains to 60% it swtiched off.............:-(
Suggest some solutions on this...
08-07-2014 10:37 AM
Hey there, what model is your Z10 ? STL100-1, 2, 3 or 4 ? And what network is it on ? I would try a software re-load or download Sachesi software and locate a provider version that has the latest available firmware and reinstall it.
But would be good to know what model you have and which provider software.