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BlackBerry® Z10

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Contributor
atsg
Posts: 17
Registered: ‎05-31-2010
My Device: Z10
Accepted Solution

Recent Call List - EMPTY

My recent calls list has suddenly become inactive. It doesnt get updated. I cleared it hoping it will put some life back into it, but now its just emply. No call data gets updated.

 

Is anyone else facing this issue?

Can a BB expert guide a solution?

Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: Recent Call List - EMPTY

Have you tried restarting the phone. Long press the lock button on the top and select restart from the screen. Let me know if this has resolved your problem.

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Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Contributor
atsg
Posts: 17
Registered: ‎05-31-2010
My Device: Z10

Re: Recent Call List - EMPTY

Have tried that several times without any success
Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: Recent Call List - EMPTY

Please provide the OS version of your phone. It is advisable to update your phone 10.0.10.xx for getting rid of most bugs.

---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.
Contributor
atsg
Posts: 17
Registered: ‎05-31-2010
My Device: Z10

Re: Recent Call List - EMPTY

OS ver 10.0.10.82

The call list was working fine before it gave up 2 days ago.
Contributor
atsg
Posts: 17
Registered: ‎05-31-2010
My Device: Z10

Re: Recent Call List - EMPTY

Restarted and now it's working fine. Strange it didn't several times I restarted before.

Thanks UKmight for the help