BlackBerry® Z10

[MissB09]

Hello there, 

Here is my dilemma....I added three folders in the Remember application and synched them all together...I now want to delete these folders...but it is not allowing me that option. I was able to delete the main folder but not the others. 

SO..I am wondering if anyone knows how to unsync such folders in order to delete them. 

Thank you. 

[JSanders Resident Expert]

What are you syncing those three folders to?

[MissB09]

The folders are synced to each other 

[JSanders Resident Expert]

Also, You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.

[MissB09]

thanks for the heads up I didn't realize it showed up

[JSanders Resident Expert]

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MissB09 wrote:

The folders are synced to each other 

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Ok. How are they synced to "each other"?

To delete a folder, touch and hold the folder on the Remember main screen. The left hand popup will display the trash can at the bottom.

[MissB09]

When creating the folder I pressed "Sync to: Folder name" at the top of the screen. In this way I synced all three folders. 

I tried deleting them by pressing on it, however the delete options which is available for all other folders is not available for these ones. I will not let me delete them. 

[JSanders Resident Expert]

So... again, synced to what? Evernote?

I don't understand how they are synced to each other. When you create a new folder, are you give an option to sync that folder to another folder already on your device?

Or synced ot your exchange email account?

[MissB09]

Yes I have that option on the device

[JSanders Resident Expert]

Oh my, you have which option? I mentioned three.