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New Contributor
NIWJ
Posts: 4
Registered: ‎04-02-2013
My Device: BlackBerry Z10

Repeatedly Getting "Software Update Available" message.

I have the latest update (v 10.0.10.85), yet I have gotten a message a few times saying that an update available.  The first two times I proceded with the update, but last night I got the message again via BlackBerry World.  I ignored it this time.  Is it possibly a minor update with the same version number?

 

When I go into the Settings and check for updates, the correct version is showing, but if I click on "Check for Updates" it says a new version (10.0.10.85) is available.  Should I just ignore this until a new version number is displayed?

JSanders
Posts: 86,583
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Repeatedly Getting "Software Update Available" message.

[ Edited ]

Have you been deleting any apps like Twitter, Facebook, LinkedIn or Tmobile pushed apps?




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New Contributor
NIWJ
Posts: 4
Registered: ‎04-02-2013
My Device: BlackBerry Z10

Re: Repeatedly Getting "Software Update Available" message.

I did delete one of the apps that came pre-installed, but I can't remember which one.  It was not a social media app.

JSanders
Posts: 86,583
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Repeatedly Getting "Software Update Available" message.

That's what it is likely trying to reinstall.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code