BlackBerry® Z10

[smedley]

For those of your wanting to return your Z10 from a retailer for whatever reason. My reason was that there is no direct sync function that has been available in all previous BB.

The lesson here for Rogers service providers in Canada is, if you use the phone for more than 30 minutes of talk time the phone is considered used and they will not accept the phone back. It is yours.

When I purchased the phone the sales person only told me I could return the phone in 15 days for a full credit. No mention of the 30 minute policy.

Buyers beware

[ExchangeVeteran]

I will be testing this with Virgin tomorrow...

[andrew21212]

---

smedley wrote:

For those of your wanting to return your Z10 from a retailer for whatever reason. My reason was that there is no direct sync function that has been available in all previous BB.

The lesson here for Rogers service providers in Canada is, if you use the phone for more than 30 minutes of talk time the phone is considered used and they will not accept the phone back. It is yours.

When I purchased the phone the sales person only told me I could return the phone in 15 days for a full credit. No mention of the 30 minute policy.

Buyers beware

---

     That is what I was qouted with Rogers as well in BC 

[jerryg50]

It's a great phone. Eventually all the phones will be web based for sync. The BB syncs well with Hotmail. Outlook can be configured to sync to the phone using Hotmail. There is a small utility program that has to be downloaded from MS to impliment this.

With using Hotmail as the web base for my address book and etc, I found the Z10 is working very well and is doing what I want.  I am using this phone for emails, and general communications throughout the day. It is terrific. As for writing long emails, its new high tech keyboard does the job very well. It is be best keyboard I have ever tried with a cell phone. 

[knottyrope]

The only people here that are paid to post here have a BB logo next to their name or have a green name for a moderator.

the most of us do it out of the kindness of our hearts

I do it to keep my mind fresh

[JSanders Resident Expert]

He's a troll.

[krazy_canuck]

Call Rogers customer retentions ... don't waste your time with any of their front line CSR.

It's the ONLY way to deal or get what you need with Rogers

[smedley]

Thanks for the Customer retention idea. This is off topic. I use that on a yearly basis to deal with my Bell accounts.

[prokopy]

Not sure if this will work anymore, I did it in the past when the iPhone 4 came out.  Reset the phone back to its original state when you bought it.  It reset all the counters and when he checked everything was at zero.

[krazy_canuck]

Last time I got jerked around by Rogers when they wouldn't deal with a problem even with wireless Retentions ... I hung up, call the cable division and asked where they would like all of their digital boxes dropped off and asked to cancel my cable immediately ... it was amazing just how fast wireless retentions suddenly had no problem.

Rogers knows its a poker game... just depends on how you play your own cards