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BlackBerry® Z10

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Contributor
Posts: 25
Registered: ‎03-11-2013
My Device: 9650

Re: SMTP API faulty on BB Z10


anzoro wrote:

"Blackberry is aware of the issue and has stated that they plan to release a fix in a future software release."

 

Sounds to be something officially.

 

Hopefully we have not to wait until autumn for a patch.


 

You can read the history of this over on the Crackberry thread posted.

 

This is what people who opened trouble-tickets with their carriers and Blackberry have been told.

 

I sincerely doubt that the fix will take a long time because it has caused widespread problems for customers and I'm pretty sure it will have a negative impact on the pending release of the Z10 in the US if it is not addressed quickly.

 

 

Contributor
Posts: 46
Registered: ‎04-19-2010
My Device: BB Playbook, BB Torch 9800, BB Z10, iPhone5
My Carrier: Vodafone DE

Re: SMTP API faulty on BB Z10

Update 10.0.10.99 available - Vodafone DE :-)

 

But the problem still exists :-(

Contributor
Posts: 12
Registered: ‎03-16-2013
My Device: Z10

Re: SMTP API faulty on BB Z10

Wot ???

Kann doch nicht wahr sein!!!

What's the problem to make a simple fix in just a protocol???
Contributor
Posts: 19
Registered: ‎03-20-2013
My Device: Z10
My Carrier: t-mobil

Re: SMTP API faulty on BB Z10

got the same probs with smtp.1und1.de....

That really sucks :-( If I reply to a message, it won't be sent!

Tried all port and tls etc combos...

Contributor
Posts: 25
Registered: ‎03-11-2013
My Device: 9650

Re: SMTP API faulty on BB Z10


anzoro wrote:

Update 10.0.10.99 available - Vodafone DE :-)

 

But the problem still exists :-(


 

That's interesting, because one person who had previously had the SMTP sending issue, after their carrier (in Singapore) released that update, their SMTP sending issue was fixed.

 

But there may be different variants of different "Software Release" numbers on different carriers. What is the "OS version" on your device? (About/Category/OS)

 

The person I mention had OS version 10.0.10.738 after the apparent fix.

 

It's also possible that certain carriers are pushing small patches that don't bump the Software Release number.

 

 

Trusted Contributor
Posts: 207
Registered: ‎03-17-2013
My Device: Z-10
My Carrier: T-Mobile

Re: SMTP API faulty on BB Z10

[ Edited ]

I'm not having any interchange problems with sending emails, and I have a custom spam filter that also does interlocking checks against the IMAP server (to prevent imposters from injecting emails) and it's not complaining.

 

T-Mobile US version here, 10.0.10.85 is the rev that is claimed.

Market Information? Come read The Market Ticker!
New Member
Posts: 1
Registered: ‎04-03-2013
My Device: Torch 9800
My Carrier: TbayTel/Rogers

Re: SMTP API faulty on BB Z10

BlackBerry can we get an update on this? We currently are having 100's of customers experiencing this issue and need to provide a solution to them.

New Contributor
Posts: 3
Registered: ‎03-29-2012
My Device: Dev Alpha, Z10, Alliance Select Partner

Re: SMTP API faulty on BB Z10

I am getting this exact issue on Google Apps for Domains authenticated connections.

 

email is unusable for sending.

turning off authentication is a security risk so its not an option

 

Z10STL100-2 / 10.10.690

O2 UK 

New Member
Posts: 2
Registered: ‎04-04-2013
My Device: Z10
My Carrier: Vodafone

Re: SMTP API faulty on BB Z10

I have had the same problems. Being a mail server administrator myself, I figured this problem happens on Qmail servers, which enforce the check for bare line feeds. I also noticed that due to constant retries to send the queued mails, my BB was running out of battery quickly, and also adding to unwanted data transfer. My server logs showed BB was trying to resend the mail every few minutes.

 

Seeing the pace of fixes from BB, I instead patched my server to allow bare line feeds. Not a good thing to do, but at least me and my users are mobile again.

 

 

Contributor
Posts: 46
Registered: ‎04-19-2010
My Device: BB Playbook, BB Torch 9800, BB Z10, iPhone5
My Carrier: Vodafone DE

Re: SMTP API faulty on BB Z10

Still waiting for an update :-(

 

@OmniT: RSS Feed for this thread seems not to work correctly. So here is the answer:

 

"What is the "OS version" on your device? (About/Category/OS)"

 

Softwareversion: 10.0.10.99

OS Version: 10.0.10.738

 

Provider is Vodafone DE.