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BlackBerry® Z10

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New Contributor
Mazahir
Posts: 3
Registered: ‎10-15-2013
My Device: Z10
My Carrier: Wind

SYNC BLACKBERRY BOLD WITH BLACKBERRY Z10

Have been using Blackberry Bold 9700 for many years and regularly backing up on my lap top. Got Z10 and cannot sync contacts. Blackberry Link does not recognise Blackberyy Bold. Need help.

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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: SYNC BLACKBERRY BOLD WITH BLACKBERRY Z10

Hey my friend there is no need to have the same post of the same issue.
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New Contributor
Mazahir
Posts: 3
Registered: ‎10-15-2013
My Device: Z10
My Carrier: Wind

Re: SYNC BLACKBERRY BOLD WITH BLACKBERRY Z10

Thats great but what is the answer?

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Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: SYNC BLACKBERRY BOLD WITH BLACKBERRY Z10

Did you do back up of your contacts on your previous device? if so you can follow these steps 

 

1. Open BlackBerry Link and connect your old BlackBerry smartphone to the computer using the USB cable.

 

2. Click Transfer Device Data.

 

3. Wait while the data is copied from your BlackBerry smartphone.

 

4. Disconnect your old BlackBerry smartphone and connect your BlackBerry Z10 to the computer using the USB cable.

 

5. Click on the BlackBerry Z10.

 

6. Click Next.

 

7. Wait while the data is transferred to your BlackBerry Z10.

 

8. The data has been transferred to your BlackBerry Z10.

 

 

let me know if that helps.

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Please use plain text.