10-15-2013 03:26 PM
Have been using Blackberry Bold 9700 for many years and regularly backing up on my lap top. Got Z10 and cannot sync contacts. Blackberry Link does not recognise Blackberyy Bold. Need help.
10-15-2013 03:34 PM
10-17-2013 09:59 AM
Did you do back up of your contacts on your previous device? if so you can follow these steps
1. Open BlackBerry Link and connect your old BlackBerry smartphone to the computer using the USB cable.
2. Click Transfer Device Data.
3. Wait while the data is copied from your BlackBerry smartphone.
4. Disconnect your old BlackBerry smartphone and connect your BlackBerry Z10 to the computer using the USB cable.
5. Click on the BlackBerry Z10.
6. Click Next.
7. Wait while the data is transferred to your BlackBerry Z10.
8. The data has been transferred to your BlackBerry Z10.
let me know if that helps.