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BlackBerry® Z10

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New Contributor
cfletcher00
Posts: 4
Registered: ‎09-06-2013
My Device: Z10
My Carrier: 02

Screen has reversed

Dear All

 

My screen has reversed and won't click into things properly.  How do i stop this? 

 

Also i believe i may have to do a back up and restor factory devices- when doing a back up does it keep contacts telephone numbers? 

 

Many thanks and forgive me lack of tech knowledge!

 

Charlotte

 

 

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Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Screen has reversed

Hello cfletcher00

 

Welcome to the forums. 

 

Can you please explain your issue a bit more? We are not sure what you mean when you say "My screen has reversed" could you please post a screenshot of what you are seeing? 

-SR

 

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New Contributor
cfletcher00
Posts: 4
Registered: ‎09-06-2013
My Device: Z10
My Carrier: 02

Re: Screen has reversed

I can not take a screen shot as I can't click into the Blackberry screen to take the picture.  Sorry.  The only way I can explain is the screen presents itself as if you were looking in a mirror at it (inside out or mirrored).  it then won't let you click into things properly eg if i click settings the camera comes up

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