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BlackBerry® Z10

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Contributor
ChescoBurgz
Posts: 10
Registered: ‎02-23-2013
My Device: Z10
Accepted Solution

Setting App

I've been experiencing the setting app to go blank or black and not showing me the settings that I'm trying to access. I have to close it and then open it again. Tried looking in the forum and no help
Hall of Famer II
sdgardne
Posts: 49,063
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: Setting App

Hello,

Please try a shutdown/restart of your BB. A full shutdown please, not just selecting the restart option. Then a full restart.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Contributor
ChescoBurgz
Posts: 10
Registered: ‎02-23-2013
My Device: Z10

Re: Setting App

The update seem to have fixed the issue
Hall of Famer II
sdgardne
Posts: 49,063
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: Setting App

Excellent!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
binshaad
Posts: 10
Registered: ‎01-03-2011
My Device: Z10

Re: Setting App

Update as in Software update?

Binshaad Aboobecker