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BlackBerry® Z10

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New Contributor
Helixrx8
Posts: 2
Registered: ‎03-19-2013
My Device: Blackberry Z10
My Carrier: Orange Switzerland

Show all unread E-Mails in Subfolders

Hello to everyone

 

I am currently testing a Z10 to see if this device might be the right one to replace my current one.

 

My BB connects correctly to our exchange-server @ work. However, in Outlook I work with <Unread Mails>. I have several rules that automatically put my mails into the appropriate subfolders. How can I have this unread mails function constantly active on my phone? It doesn't seem to take into account subfolders correctly.

 

Regards

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Show all unread E-Mails in Subfolders

Hey Helixrx8,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

The BlackBerry Z10 will show all new incoming emails that hit the inbox and whatever folders you have setup for synchronization.

 

Do you have all of your folders synchronized?  Also are you setup on a BlackBerry Enterprise Server as well.

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
Helixrx8
Posts: 2
Registered: ‎03-19-2013
My Device: Blackberry Z10
My Carrier: Orange Switzerland

Re: Show all unread E-Mails in Subfolders

Good morning ViciousFerret

 

For your questions:

I activates "Synchronize all E-Mail Folders"

The BB Hub / Specific account option only shows the messages in my Inbox-Folder. It doesn't show the messages in Subfolders. I've found a workaround by selecting inbox -> search -> Filter unread. It shows all unread including the subfolders - I'd like to have this as a standard setting.

I am not setup on an BES. We have an Exchange-Server @ work.

 

Regards

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