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BlackBerry® Z10

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Contributor
ravidolas
Posts: 17
Registered: ‎03-19-2013
My Device: Blackberry Z10

Sometimes Text Edit Area Disappears for SMS Texting

Hi Team,

 

Sometimes text window to send some text as SMS suddenly disappears.

 

1) First type the number to which we want to send the text , this contact is not in contact list

2) Just try to slide the keyborad or sometimes even without sliding keyboards the text area

     box is not visible anymore and very annoying as even we can not send SMS and Send button

     gets disabled.

 

As Text Area dissapperas we can not add text to send and not able to send the SMS very frustrating.

 

Thanks,

Ravindra Dolas

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Sometimes Text Edit Area Disappears for SMS Texting

Hello ravidolas,

 

Thank you for your question.

 

 

To get a better understanding of the issue, is it possible you could post a screen shot?

Also can you please provide your software version?

 

We look forward to hearing back from you.

 

Cheers.

-HB

 

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Contributor
ravidolas
Posts: 17
Registered: ‎03-19-2013
My Device: Blackberry Z10

Re: Sometimes Text Edit Area Disappears for SMS Texting

OS Version : 10.0.10.90

 

How to attach image here ?

Contributor
ravidolas
Posts: 17
Registered: ‎03-19-2013
My Device: Blackberry Z10

Re: Sometimes Text Edit Area Disappears for SMS Texting

Text2

Text1

 

Contributor
ycas
Posts: 17
Registered: ‎03-11-2013
My Device: Z10

Re: Sometimes Text Edit Area Disappears for SMS Texting

I can confirm that I had this behaviour as well. When typing a number into the to field which is not linked to an existing contact, the text area can disappear. My workaround: typing the text first.