05-21-2013 06:58 AM
I can call out and can hear the person on the other side however Icannot hear the ringtone or any music.
This leads me to believe there is something wrong with th espeakers. A friend said there were 3 recalls of this. Is this true?
What do i do now. The phone is 2 months old
05-21-2013 09:29 PM
Did you try a battery pull to re-set the phone? Open the rear of the phone, and pull out the battery. Wait about 15 seconds, and then re-insert the battery. Put back the rear cover.
This phone can take a while to make a cold re-start. I don't remember the typical amount of minutes, but it takes a while.
I had loss of sound for the ring when I first got my phone. The battery pull fixed this. There was an OS update that is supposed to fix this. Did you do the updates for this phone?
06-10-2013 12:49 AM