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BlackBerry® Z10

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Dakotabluek
Posts: 1
Registered: ‎04-23-2013
My Device: Z10

Stalled download

I've got an app that is stalled while downloading and I can't delete it, cancel it, or stop it.

 

I've tried removing the battery to no avail.

 

Any suggestions?

 

Cheers

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Stalled download

Hey Dakotabluek,

Welcome to the BlackBerry® Support Community Forums.

 

To remove or cancel the application from BlackBerry World please review the workaround outlined in the following article:

Downloaded applications in BlackBerry World are stuck in an Installing state and cannot be cancelled or removed from the download list

http://btsc.webapps.blackberry.com/btsc/KB33818

 

Let us know if you have any other questions.

Thanks.

 

-HB

 

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