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BlackBerry® Z10

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New Contributor
olumba52
Posts: 8
Registered: ‎07-22-2013
My Carrier: Digi

Tell more about Z10.

Please,i need to know if Blacbery Z10 can only be use by Wifi?coz i have been having issue connecting to my network,i can only have access to wifi if only i am in where there is wifi,but if there is no wifi i cant be able to do anything on my phone. 

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JSanders
Posts: 80,664
Likes: 22,349
Solutions: 5,755
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Tell more about Z10.

What the specific issues with your WiFi.

 

Yes, it can be used ONLY with a WiFi connection. If you don't have a SIM card in the device, then as you say, when there is no WiFi connection, you won't be able to do anything data-related.




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New Contributor
olumba52
Posts: 8
Registered: ‎07-22-2013
My Carrier: Digi

Re: Tell more about Z10.

But i am using sim card Digi network besides,i ask one of my friend using the same Z10,he can be able to use his Z10 anywhere he go with his mobile network if there is no Wi-fi.but for my own i cant
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JSanders
Posts: 80,664
Likes: 22,349
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Registered: ‎04-01-2008
My Carrier: Verizon

Re: Tell more about Z10.

Have you called DiGi?

What did they say?




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New Contributor
olumba52
Posts: 8
Registered: ‎07-22-2013
My Carrier: Digi

Re: Tell more about Z10.

Yes have call them and they really tried to help me fixed the problem and to connect with there network but yet not working,now they ask me to return it back to where i bought from.
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JSanders
Posts: 80,664
Likes: 22,349
Solutions: 5,755
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Tell more about Z10.

Can you make phone calls and use SMS texting?




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New Contributor
olumba52
Posts: 8
Registered: ‎07-22-2013
My Carrier: Digi

Re: Tell more about Z10.

Yes i can do that,without using WI-FI.
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JSanders
Posts: 80,664
Likes: 22,349
Solutions: 5,755
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Tell more about Z10.

OK, so the SIM is working for calls and texting, not for data.

 

I would suggest that you AGAIN speak to Digi, as it appears they have not properly provisioned the SIM card with the correct data plan.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
olumba52
Posts: 8
Registered: ‎07-22-2013
My Carrier: Digi

Re: Tell more about Z10.

Yes exactly
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New Contributor
mlna280
Posts: 3
Registered: ‎07-21-2013
My Carrier: Vodacom

Re: Tell more about Z10.

Make sure data service is on under mobile networks in setting.

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