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BlackBerry® Z10

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New Member
promoguy411
Posts: 1
Registered: ‎04-30-2013
My Device: Z10
My Carrier: Rogers

Texting issue with incorrect contacts

When I receive a text message on my  Z10 (is this only a z10 forum?) the sender is not the real sender, it seems to just pick random names from my enormous contact list,

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Texting issue with incorrect contacts

Hi promoguy411,

 

Welcome to the support community!

Are these SMS text messages from non-standard numbers? This KB article provides a possible cause for this happening as well as a workaround. "SMS messages appear to come from the wrong contact when received on the BlackBerry 10 smartphone" KB33764

 

Let me know if that helps.


-FS


 


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