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BlackBerry® Z10

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RobSin
Posts: 6
Registered: ‎09-11-2008
My Device: Not Specified

Transfer Saved Messages

Hello,


We have upgraded one of our senior executives from a blackberry 9900 to a z10.  After recieving his new blackberry he discovered that he no longer has any of his saved messages and PINS.  We have run the device switch and everything transferred successfully except saved messages.

 

Can anyone shed any light on how we can transfer these?  He's asked me to put him back on the 9900 if we cannot do this and I suspect we'll have some other execs in the same position.

 

Thanks

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Guru I
John_Clark
Posts: 14,616
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Transfer Saved Messages

I don't believe there is any way to bring over saved messages. The device doesn't do pin-pin messages (aside from BBM) so those won't transfer either.

A workaround might be to use the 9900 to put the saved messages into a folder. However, again, the Z10 device only holds 30 days worth of messages max so that may not be a very good solution.
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