02-27-2013 04:24 PM
We have upgraded one of our senior executives from a blackberry 9900 to a z10. After recieving his new blackberry he discovered that he no longer has any of his saved messages and PINS. We have run the device switch and everything transferred successfully except saved messages.
Can anyone shed any light on how we can transfer these? He's asked me to put him back on the 9900 if we cannot do this and I suspect we'll have some other execs in the same position.
02-27-2013 07:10 PM