03-30-2013 05:27 PM
Is there a way I can transfer at least my contacts from an old dead Blackberry Bold onto my new Z10. My old phone completely stopped working which is why I upgraded to the new one but now I can't get any of my old info. I can't turn my old BB on and my computer won't recognize it. I have all my contacts backed up in Blackberry Desktop Manager and in the contacts folder on Windows. All of the instructions for "Switching Devices" requires computer connection of the old phone! Please help!!
03-30-2013 09:00 PM
If the phone is dead and cannot be resurrected, you cannot get your data from it. Did you back up your data with the Desktop Manager, or to MS Outlook?
Otherwise you are "out of luck".