Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Posts: 1
Registered: ‎02-15-2013
My Device: Blackberry Z10
My Carrier: o2

URGENT Z10 HELP please!

Hi, I have just received my new z10. just plugged it in and all im getting is an icon which is showing a usb and computer and a red / orange flashing light in the top corner.


What do you think is wrong with this?


Many thanks



Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: URGENT Z10 HELP please!

Have you left it in for a while to charge? 

Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: URGENT Z10 HELP please!

Read this article. KB33480