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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎02-15-2013
My Device: Blackberry Z10
My Carrier: o2

URGENT Z10 HELP please!

Hi, I have just received my new z10. just plugged it in and all im getting is an icon which is showing a usb and computer and a red / orange flashing light in the top corner.

 

What do you think is wrong with this?

 

Many thanks

 

Paul

Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: URGENT Z10 HELP please!

Have you left it in for a while to charge? 

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Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: URGENT Z10 HELP please!

Read this article. KB33480