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BlackBerry® Z10

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New Contributor
rkjohnson
Posts: 8
Registered: ‎05-03-2013
My Device: Z10
My Carrier: Telia

Unable to enter my APN number

[ Edited ]

I recently purchased a Z10 and I am not able to enter my APN number (the area is greyed). My provider in Sweden (Telia) told me to contact Blackberry, but there is no telephone number to call.  Any suggestions on how to contact Blackberry for support?

 

 

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unable to enter my APN number

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New Contributor
rkjohnson
Posts: 8
Registered: ‎05-03-2013
My Device: Z10
My Carrier: Telia

Re: Unable to enter my APN number

Thanks for pointing out the discussion of APN issues. Unfortunately, there doesn't seem to be much help there, or at least I didn't see that anyone had solved the problem. BBs are very uncommon in Sweden, so I don't expect to get much help from the supplier or my phone company. I'll keep looking at the forum for a solution, and hope that BB also updates the software (if the problem is in the OS).  Thanks again.

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