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BlackBerry® Z10

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Trusted Contributor
Posts: 113
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Sasktel

Unlock phone question

To unlock a BB10, I believe these are the correct instructions:

Once you have obtained an unlock code, whether by purchasing it from a third party unlocker or from your carrier, BlackBerry has made it really simple in BlackBerry 10 to unlock your phone.

   Step 1: Go to Settings > Security and Privacy > SIM Card

   Step 2: Scroll down to Phone Network Lock, and tap the Unlock Network button

   Step 3: Enter your 8 digit unlock code, and hit OK.

         Voila! You'll see a pop up message saying Network Code Entered Successfully! From there, you can put the SIM card from different carriers into your BlackBerry Z20.

** DANGER, only 10 tries***

 

QUESTION: do I do this step with MY ORIGINAL SIM CARD IN THE PHONE (where i bought the phone and have a contract) using the code this CARRIER(where i bought the phone and have a contract)  of this SIM CARD gave me?

 

OR, do I put in the new SIM card (not my carrier), and enter the code from my original Carrier (where i bought the phone and have a contract)?

 

 

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Unlock phone question

Either will work :smileyhappy:
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
Trusted Contributor
Posts: 113
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Sasktel

Re: Unlock phone question

ok. thanks.

carrier gave a code that don't work ... i only have 2 tries left! eeeks.

they are doing a "trace" or something now.

so I wait.

Thanks for your info.

 

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Unlock phone question

Yeah, if it doesn't work after 4 tries, then I'd be asking for a new code. :smileywink:
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy: