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BlackBerry® Z10

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Visitor
hecticus
Posts: 1
Registered: ‎05-09-2013
My Device: Z 10
My Carrier: ATT

Updating contacts from a handicapped Z10.

I am a hard core BB user that has owned most models since BB came into the market. I've have had some phone falls and never had a damaged part, including the screen. My 5 day old Z10 fell flat to the floor from a very short distance and the screen got broken. It is inoperable except through Bluetooth. I had it backed up through Link but I do not know if my contacts and calendar are backed up. Besides being very dissapointed for buying a fragile phone, I may be facing loosing recent calendar and contact entries bacause I did not have enough time to do an Outlook.com sync or a SIM card backup.  Can someone confirm if the backup saves these so I can reload them into a new unit that I am expecting through Insurance?  If not, how can I back up under the current status. Thanks.

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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Updating contacts from a handicapped Z10.

Hey hecticus,

Welcome to the BlackBerry® Support Community Forums.

 

The calendar and contacts can can be backed up using BlackBerry Link. Please review the following article on how to backup data on a BlackBerry 10 smartphone:

http://btsc.webapps.blackberry.com/btsc/KB33526

 

Let us know if you have any other questions.

Thanks.

-HB

 

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