05-09-2013 11:58 PM
I am a hard core BB user that has owned most models since BB came into the market. I've have had some phone falls and never had a damaged part, including the screen. My 5 day old Z10 fell flat to the floor from a very short distance and the screen got broken. It is inoperable except through Bluetooth. I had it backed up through Link but I do not know if my contacts and calendar are backed up. Besides being very dissapointed for buying a fragile phone, I may be facing loosing recent calendar and contact entries bacause I did not have enough time to do an Outlook.com sync or a SIM card backup. Can someone confirm if the backup saves these so I can reload them into a new unit that I am expecting through Insurance? If not, how can I back up under the current status. Thanks.
05-10-2013 03:28 PM
Welcome to the BlackBerry® Support Community Forums.
The calendar and contacts can can be backed up using BlackBerry Link. Please review the following article on how to backup data on a BlackBerry 10 smartphone:
Let us know if you have any other questions.