09-13-2013 07:48 AM - edited 09-13-2013 08:00 AM
i did Everything you said.
reset my phone and everything else.
Went back in to download skype but it
still comes up with Internal Server Error.
Plus now my gmail account is no longer working on my phone, no longer responding.
no idea what Im meant to do about my gmail account now.
Are you able to send me the link that you used to download skype?
As you're in Austrailia (and I'm in Canada), this link may not work for you -- but here it is.
Are you able to download and install any apps from BlackBerry World since you did the upgrade?
Do you have a good data signal > 4G or 3G? (4g or 3g means data service is not available - voice only.) And does it have the BB logo beside the signal? Like this, top right:
It could be that you literally are not connecting to the server.
Another alternative to try to download Skype is to go to BB World on your computer, go to the Skype page. Then, share the link with yourself using email. Click the download link in the email from on your device.
09-13-2013 08:07 AM
Sorry -- I missed the part about your Gmail not working. It sounds like you probably do have a connection issue. Check your connection as I suggested above. If you aren't connected, from the home page of your device, go to Settings > Network Connections > Mobile Network. Toggle both Data Services and Mobile Network off and on again. Give it a few minutes, then try going into BB World again to download Skype. If you have WiFi access, that may help as well.
09-15-2013 03:01 AM
09-15-2013 08:43 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code