BlackBerry® Z10

[RAP]

The video files from the Z10 (created using the camera app) are saved as mp4 files. After syncing to my Win7 PC, I can not play them from the PC using Windows Media Player. They play fine using Quicktime player and ``Media Player Classic``.

I use Windows Media Player for all my other mp4 videao files. Has anyone else encountered this probem.

[Arsen]

Windows Media Player supports only certain type of Codec.  The windows player can play the video, but since the audio is seperate, it doesn't link both together. The solution is for other Media Players that can play all kinds of various formats. Divx player is also one of the best out there.. I know the storey Maker works real well with Windows Media Player.. That codec  is compatable..

[RAP]

It's interesting that the audio portion of the mp4 file from the Z10 does play OK on Windows Media Player. It's the video that doesn't. mp4 files from other sources play OK using Windows media Player.

[knottyrope]

VLC is one of the best players for just about any format and spyware free.

https://www.videolan.org/vlc/

I dont have any issue with mediaplayer on my laptop with my Z10 so you might have a codec issue.

there are some codec pacs out there but some have spyware in them so be careful if you go that route

[Behnam88]

I'm using Win7 as well on my Acer laptop with Windows Media Player and I'm having trouble playing videos I've uploaded from my Z10. I had originally recorded about 4 videos and they play fine even until now on my computer. But any other video's I've taken with my Z10 have either not played at all on Win.Media Player (I get a black screen on the player and the time doesn't elapse) or the file plays with audio only( no video). I find this strange as I've managed to view some videos earlier, but any other video I record now and download on my computer, it doesn't play properly. As others have mentioned, I will download divx and try then.

UPDATE:

just finished downloading DivX Plus free version. Had no problem playing all the videos on my computer that I've recorded on my Z10.