Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Z10

Reply
New Contributor
brass289
Posts: 2
Registered: ‎02-08-2013

Volume buttons still active when phone is in sleep mode

I'm not sure how to explain this issue properly but here goes.

 

After pressing the top button on the phone to put the phone in sleep mode (black screen with no display) or when it has been placed in the holster (a blackberry holster) the volume buttons are still active and if pressed they will change the volume.

 

Is there a way to stop this?

 

Each time I pull the phone out of the holster the volume is changed.

Please use plain text.