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BlackBerry® Z10

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Contributor
DaanZ10
Posts: 16
Registered: ‎06-29-2013
My Carrier: T-Mobile
Accepted Solution

Weird noise when screen is locked (turned off)

So i just got my Z10 today and i've updated it to the latest software played around with it and after a while i heard this weird noise coming back every time i turned off the screen like a ticking noise. sounds a bit like a HDD

 

i've no idea how to get rid of it and it's very annoying!

 

Anyone having this too?!

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Contributor
DaanZ10
Posts: 16
Registered: ‎06-29-2013
My Carrier: T-Mobile

Re: Weird noise when screen is locked (turned off)

Bump. anyone?
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JSanders
Posts: 80,354
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Registered: ‎04-01-2008
My Carrier: Verizon

Re: Weird noise when screen is locked (turned off)

You're the first I've seen mention this.

Are there any apps running when you've locked the screen ?




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Contributor
DaanZ10
Posts: 16
Registered: ‎06-29-2013
My Carrier: T-Mobile

Re: Weird noise when screen is locked (turned off)

Nope, I've no running apps even when i reset the device it still occurs!

The sound isn't loud but when it's night or when u put the phone to your ear you hear a ticking noise.

I updated to the latest version of blackberry 10 (10.1 something)

i have the phone 1 day =\ it's brand new
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JSanders
Posts: 80,354
Likes: 22,301
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Registered: ‎04-01-2008
My Carrier: Verizon

Re: Weird noise when screen is locked (turned off)

Daan, try this simple restart > hold the top edge power key a few seconds and then at the lower right > restart and see if this noise persists.

 

If it does, then Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
DaanZ10
Posts: 16
Registered: ‎06-29-2013
My Carrier: T-Mobile

Re: Weird noise when screen is locked (turned off)

Tried both reboots but with no luck

Thanks for the help though :smileyhappy:
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JSanders
Posts: 80,354
Likes: 22,301
Solutions: 5,743
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Weird noise when screen is locked (turned off)

Is the noise steady, meaning like overy five seconds on and on, every ten seconds on and on,

 

Or just the sound intermittently ever so often.

 

Have you checked to see if it could be some message/email/bbm notification sounding, with a low volume?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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Contributor
DaanZ10
Posts: 16
Registered: ‎06-29-2013
My Carrier: T-Mobile

Re: Weird noise when screen is locked (turned off)

Please use plain text.
JSanders
Posts: 80,354
Likes: 22,301
Solutions: 5,743
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Weird noise when screen is locked (turned off)

That's the noise you hear? Weird.

 

Let me ask, if you turn or down the volume keys on the outside, does it get louder or quieter?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
DaanZ10
Posts: 16
Registered: ‎06-29-2013
My Carrier: T-Mobile

Re: Weird noise when screen is locked (turned off)

Nope, does not get louder or quieter
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