03-15-2013 10:42 AM
We bought z10's less than a week ago yesterday my husband's phone went dead and don't want to switch on again he took out the battery and put it back in nothing
what could be the problem?
03-15-2013 10:55 AM
Is there no indication of life at all? No red led when turning it on, etc?
What happens if you pull the battery for 5 minutes, put the battery back in, plug it into the supplied charger then let it sit for 5 more minutes and then after all of that finally push the button on the top of the phone for a moment to see if it comes alive?
03-15-2013 11:04 AM
I'd take it back to where it was bought and seek an exchange.