Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Contributor
kenarenson
Posts: 17
Registered: ‎04-08-2013
My Device: Z10

When will OS 10.0.10.261 get updated to 10.1 so I can use the Skype App?

My OS, 10.0.10.261, appears to be an orphan. It does not qualify for updates when I use the Software Updates function on Settings on my Z10 but it cannot run such useful apps as Skype. 

 

Why can't I update to 10.1, officially --I don't want to experiment with an unofficial update.

 

Any suggestions?

 

Ken

Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: When will OS 10.0.10.261 get updated to 10.1 so I can use the Skype App?

Hey kenarenson,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

BlackBerry device softwares are determined by your network service provider.  Once T-Mobile releases the update then you can proceed with the update wirelessly or through BlackBerry Link.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Contributor
kenarenson
Posts: 17
Registered: ‎04-08-2013
My Device: Z10

Re: When will OS 10.0.10.261 get updated to 10.1 so I can use the Skype App?

Thanks for the reply. I want to add a detail: T-Mobile is struggling to get its sh-t together, and that may explain its slowness. But, I also have a  Rogers sim card in Canada, one of the biggest cell providers in that country, and it also offers me no update.

 

Is there any list online of which carriers offer the 10.1?

 

I bought one of the first Z10's in Miami, before the official US distribution. I was told it was brought in from South America. Are there any US or Canadian Z10's that were distributed with the 10.0.10.261 OS? 

 

Ken