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BlackBerry® Z10

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GBZ
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GBZ
Posts: 1
Registered: ‎04-21-2013
My Device: Z10

Yahoo mail on Z10 deleted

This morning I deleted 1 message from my Yahoo mail account on my Z10 and it deleted everything on that account. I checked my Yahoo mail online and everything from 3/21 til now was deleted and doesn't show up in the deleteed folder either. I use Windows Live Mail on my desktop at home and everything appears normal there. Does anyone have an idea what may have happened?

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Forums Advisor III
jerryg50
Posts: 1,185
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: Yahoo mail on Z10 deleted

Most of these online email services have an option in their setup to allow or not allow a remote email device to delete emails. Check to see if Yahoo Mail offers such an option. 

 

On the phone, in theory if you are using IMAP instead of POP for the account setup the phone should not be able to delete emails on the account's server. In some cases there can be acceptions to this rule depending on other factors in dealing with how the ports and control protocol are managed.

Jerry G.
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JSanders
Posts: 85,155
Likes: 23,026
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Yahoo mail on Z10 deleted

Normally any deleted email is moved to a trash folder.

Check your Yahoo email server trash folder.




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