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BlackBerry® Z10

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Contributor
bcbud
Posts: 14
Registered: ‎02-14-2013
My Device: blackberry z10
My Carrier: koodo
Accepted Solution

Z 10 link wont upload right

I have tried to upload link for my new Z10 and I cant get past the first page where it asks me to set up link. cant get past this page

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Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Z 10 link wont upload right

Hi bcbud,

I'm not entirely sure what you're referring to. Can you give us a little more detail as to where you're seeing this page? Is this in the Z10 browser? Or is this to download the BlackBerry Link software?

If you're talking about the BlackBerry Link software, you can download it from here:
http://ca.blackberry.com/software/desktop/blackberry-link.html

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

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Contributor
bcbud
Posts: 14
Registered: ‎02-14-2013
My Device: blackberry z10
My Carrier: koodo

Re: Z 10 link wont upload right

After I have put link on my computer and It has extracted and the first pages is on my screen on the top left hand corner It says- set up blackberry link -with a next and back icon (neither highlighted). and I cant navigate past this page. It is somehow blocked

 

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Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Z 10 link wont upload right

I don't think this is your issue, but it doesn't hurt to double check:

http://www.blackberry.com/btsc/KB33542

I'll see what else I can find...

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

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Contributor
bcbud
Posts: 14
Registered: ‎02-14-2013
My Device: blackberry z10
My Carrier: koodo

Re: Z 10 link wont upload right

So I follow the instructions from the link that was posted and disabled UAC. Still having the same issue as mentioned earlier.

 

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Contributor
bcbud
Posts: 14
Registered: ‎02-14-2013
My Device: blackberry z10
My Carrier: koodo

Re: Z 10 link wont upload right

issue resolved thanks to aqll involved

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