04-19-2013 03:20 AM
Hi i Followed some of your prompts conerning the "connect to computer" sign after wiping the device, installed the link, and i did as you said. But after all that it turns out am instead downloading a software update. Please advice on that.
04-20-2013 09:07 AM
Welcome to the BlackBerry Support Community.
Can you please provide more details regarding the issue you are experiencing with your BlackBerry Z10 smartphone? Are you unable to install an update? Were you experiencing an issue previously?
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