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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎08-05-2013
My Device: Blackberry Z10 STL-100-1
My Carrier: Safaricom

Z10 Battery charging problem

 

My Blackberry Z10 charges but discharges all battey a few minutes after unplugging from power source

Am using the charger that was supplied with the phone. I have tried switching off and on again but the problem persists. Waht can i do?

Posts: 89,516
Likes: 23,793
Solutions: 6,124
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Battery charging problem

MaryKita, try this... Connect to your OEM wall outlet charger.

While charging, and the device is powered ON, remove the battery a minute, replace and reboot.

Try that over a few times over a couple of days and see if that resets your on-device battery meter.




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New Member
Posts: 2
Registered: ‎08-05-2013
My Device: Blackberry Z10 STL-100-1
My Carrier: Safaricom

Re: Z10 Battery charging problem

Thanks a lot. Will try that