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Contributor
IbrahimAwwad
Posts: 44
Registered: ‎02-19-2010
My Device: Z10

Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version

Dear All,

 

I have a sudden problem with the BB battery after upgrading to the latest OS version 10.2.1.2141 although I'm still having the same other power saving settings!!

I tried to take out the battery completely and reboot for sure but the problem is the same.

 

Best regards,

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version

After any OS upgrade on a BB10 device, it will take 48-72 hours for the device data syncing of email, contacts, social apps, etc., to complete and finish. High data transfer after an upgrade cause high processor use, which in turn causes high battery usage. Likewise, high processor use will cause some lag and initial slowness. Ignore and and be patient. It can take the 48 hours for all contacts to sync back to the device. And, the battery will recover after a few days. Just don't drain your battery to 10% or less each time, top off the charge. You'll notice a difference after a couple days.




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Contributor
IbrahimAwwad
Posts: 44
Registered: ‎02-19-2010
My Device: Z10

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version

Thanks for the reply.

Actually it's now been more than 5 days and thebehaviour seems the same, it might be an issue with the new update.

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version

I've found this .2141 update to be quite good with power management.

 

check your Settings > App Manager > Device Monitor and see which processes are using the battery most over the past 48 hour period.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
IbrahimAwwad
Posts: 44
Registered: ‎02-19-2010
My Device: Z10

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version

Hi J Sanders,

 

I found that Standby 34%, Display 25%, System 25%, PIM 23% (I doubt this might be the issue)!!!

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version


IbrahimAwwad wrote:

I tried to take out the battery completely and reboot for sure but the problem is the same.


When you did this, did you do so with the Z10 powered on? That would be the way to do it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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Developer
ujwalnambiar
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version

I'm too experiencing a similar problem
--

If my post has helped you, give it a LIKE :smileywink:
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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version


ujwalnambiar wrote:
I'm too experiencing a similar problem

similar in what way? Details?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
IbrahimAwwad
Posts: 44
Registered: ‎02-19-2010
My Device: Z10

Re: Z10 Battery is getting drained super fast after 10.2.1.2141 OS Version

Just pulled out the battery while it's on, let's see

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