BlackBerry® Z10

[ssindi]

Nothing. The page wouldn't even load, kept getting an error!

[JSanders Resident Expert]

Alright, thanks for checking, it should have open AppWorld on your device.

[Hamasutra]

A blank screen appeared and did nothing, i am reloading my blackberry now to relove the issue, since we are pretty much testing this new device we should at least get a crack at the new Q when it comes out

[JSanders Resident Expert]

lol, yea, tell me about it. I'd love it.

[Hamasutra]

After reloading my z 10 it appears that i am having the same issue. The icon for blackberry world is still missing. Now that i have reloaded the phone i lost all my previous apps and i cant download them again. at this point this phone is pretty useless. any suggestions?

i tried going to the app world browser and that didnt work

i tried re loading the phone that didnt work

i dont see a setting where i can delete app world

is my phone F$#^ now that i did the upgrade which blackberry themself suggested ?

very disapointed at this point

I am the tester for this phone for my company of over 10,000 people, i dont think at this point by review for upgrading all our mobile accounts are going to be a go..

its terrible as i am a die hard blackberry guy!

[Hamasutra]

how do you reload the os is this different from the security wipe?

[ssindi]

A security wipe won't help, as it won't touch core apps.

After spending hours searching for a solution yesterday, I came acoss this and it worked:

http://crackberry.com/how-reload-your-blackberry-10-smartphone-operating-system

You will be updating your OS through the web.  IE and Chrome didn't work for me, but FireFox did.

Hope this helps!  Let me know how it went for you.

[JONEVITORINO]

HI

I have the same problem, My Appworld Icon disappeared !!! Tyied many thinks but doesn't work . 

I'm happy because i found you post with the same problem  solved.

Please tell me how got  to reset device up from scratch though . Its very important for me!

Thanks

[JSanders Resident Expert]

JONEVITORINO, if you've tried many things, what specifically?

How can we recommend not knowing what you have already done?

ALSO:  You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.