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BlackBerry® Z10

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Contributor
LeBerger
Posts: 12
Registered: ‎05-20-2013
My Device: Z10
My Carrier: o2.de
Accepted Solution

Z10 Bluetooth problem with handsfree since update to 10.1.0.273

Hello,

 

since the update to 10.1.0.273 my bluetooth connection with handsfree in my car doesn't work properly anymore.

A new pairing with the handsfree was also unsuccessful.

With Software 10.0.10.90 all functions works correct.


Then I tried to connect to my notebook and my nokia lumia first time.

Pairing initially was OK, but then the error message "Es ist kein Netz zur Verbindung verfügbar. Sie können Dateien mit diesem Gerät über andere Anwendungen freigeben."!

What does this mean???

 

Can anybody help me?

 

 

 

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

Hey LeBerger,

 

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

The error message is just an alert stating you can not tether the network connection but you can share files.

 

With regards to setting up the Bluetooth connection with your car, do you get any specific errors when trying to pair the connection?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Contributor
LeBerger
Posts: 12
Registered: ‎05-20-2013
My Device: Z10
My Carrier: o2.de

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

Hi ViciousFerret,

 

pairing seems to be OK, but i can't take call: when I receive a call, the handsfree does not react although a connection exists. When I make a call from the handsfree (the phonebook sync works!), the phone react but no status-window and no of the control elements in the car screen are visible (with old software 10.0.10.90 did it work). I can't hear my call partner, but he hears me.

A new pairing doesn't brings success.

The switching between bluetooh playback and speaker still remains without success.

 

 

 

 

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New Contributor
Martinmckean
Posts: 4
Registered: ‎05-21-2013
My Device: Z10
My Carrier: Ee

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

I have exactly the same problem since update, I hope a fix will be rolled out, I need Bluetooth for my work
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New Member
lenakad
Posts: 1
Registered: ‎05-21-2013
My Device: Z10
My Carrier: Fido

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

I have a somewhat realated issue. 

 

BT setup with Cadillac CUE, I had contact pictures synched in Car, this was great, was even a selling feature over Nexus 4 and iPhone...

 

Since 10.1, Pictures don't seem to sync anymore :smileysad: 

 

 

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New Contributor
Rav1004
Posts: 4
Registered: ‎05-22-2013
My Device: Z10
My Carrier: Orange

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

Hi – I seem to have a similar problem with my car’s (Nissan) Bluetooth handsfree following the BB10.1 update.

 

Before the update the hands free worked fine being able to make and receive calls and play music via Bluetooth. However since the update whilst the phone still pairs OK with the car and will play music, if I try and make a phone call, the call is made by the phone but there is no sound nor does the end call button appear on the car display.

 

If not fixable is there any way I can set the phone back to the previous version of BB10.0? As whilst I like the improvements made in BB10.1 I would rather have a phone that worked with my car’s handsfree.

 

Any help much appreciated.

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New Contributor
diwe63
Posts: 7
Registered: ‎05-21-2013
My Device: Z10
My Carrier: T-Mobile

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

Hi,

same story with my handsfree.  BB is connected but I cant make or receive a call.

It is a safty feature to use the handsfree in a car  - if it is working with the mobile :-)

 

I hope the problem can be fixed soon.

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Contributor
JosephI
Posts: 22
Registered: ‎04-20-2011
My Device: BB Playbook/Z10
My Carrier: TELUS

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

I'm using my TomTom GO930 for handsfree.  I had a similar issue - Z10 wouldn't pair with it after the update.  It was compounded by TomTom also releasing an update which I installed around the same time.  So I didn't know which update to blame.

 

What fixed it for me was to reboot both devices (restart for Z10, reset for TomTom), clear the pairing on both Z10 (to TomTom) and TomTom (to Z10).  Another reboot for both devices after clearing their pairings.  Then proceeded to pair them again.  It worked.

 

That was 2 days ago.  I haven't had issues so far.

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New Contributor
Martinmckean
Posts: 4
Registered: ‎05-21-2013
My Device: Z10
My Carrier: Ee

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

Some feedback from blackberry would be good. I don't want to have to change to an iPhone if possible
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New Contributor
Rav1004
Posts: 4
Registered: ‎05-22-2013
My Device: Z10
My Carrier: Orange

Re: Z10 Bluetooth problem with handsfree since update to 10.1.0.273

Hi Joesphl,

 

Thanks for your comments and for your information I have cleared the pairings on both devices and renamed and rebooted the  Z10 but it makes no difference the phone and car handsfree (as they have always done) pair fine but still same issues of no sound when making call and no way to end call.

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