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BlackBerry® Z10

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New Contributor
joshua_sx1
Posts: 7
Registered: ‎08-25-2011
My Device: Playbook 64GB
My Carrier: Menatelco

Z10 Cannot Detect SIM Card...

[ Edited ]

My Z10 suddenly lost it phone capability. Any SIM card is not detected. My Z10 is "unlocked" version. I did a couple of security wipe and OS reinstallation but no luck. Wifi is still working...

 

Any work around with this problem? Or this is a hardware related problem?

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JSanders
Posts: 84,511
Likes: 22,918
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Cannot Detect SIM Card...

Have you called your mobile network tech support on this issue?




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New Contributor
joshua_sx1
Posts: 7
Registered: ‎08-25-2011
My Device: Playbook 64GB
My Carrier: Menatelco

Re: Z10 Cannot Detect SIM Card...

The problem is, I've tried the same SIM card to my other mobile and it works... then I tried the other SIM card which is working on the other mobile, but the same problem with Z10 i.e. "undetected SIM card"...

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JSanders
Posts: 84,511
Likes: 22,918
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Cannot Detect SIM Card...

Right. It could be a hardware problem, for which you should contact your mobile provider for support and/or warranty service.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
joshua_sx1
Posts: 7
Registered: ‎08-25-2011
My Device: Playbook 64GB
My Carrier: Menatelco

Re: Z10 Cannot Detect SIM Card...

It is indeed a hardware problem. The seller (Axiom) replaced my Z10 with new unit...

Thanks bro...
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JSanders
Posts: 84,511
Likes: 22,918
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Cannot Detect SIM Card...

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Member
rocos
Posts: 1
Registered: ‎04-01-2013
My Device: z10
My Carrier: mts

Re: Z10 Cannot Detect SIM Card...

Hello,

I had the same problem with Z10. This happens in areas where 3G coverage is non-existent. The solution is simple:

SET 2G NETWORK AS DEFAULT (Settings-Network Connections-Mobile Network-Network Mode).

 

Best regards,

Michael

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New Contributor
Mobiledeviceworkshop
Posts: 5
Registered: ‎09-01-2013
My Device: Q10
My Carrier: O2

Re: Z10 Cannot Detect SIM Card...

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New Contributor
siegemontero
Posts: 5
Registered: ‎02-22-2014
My Device: z10
My Carrier: Globe

Re: Z10 Cannot Detect SIM Card...

I also have the same problem :smileysad:
after updating my z10 to 10.2.1.547, sim card is no longer detected :smileysad:
any help?

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JSanders
Posts: 84,511
Likes: 22,918
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Cannot Detect SIM Card...


siegemontero wrote:

I also have the same problem :smileysad:
after updating my z10 to 10.2.1.547, sim card is no longer detected :smileysad:
any help?


Have you removed and reinserted your SIM card?

Was this a new SIM card, or one cut or trimmed to adapt to the Micro SIM size?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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