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BlackBerry® Z10

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Contributor
RachelMoore
Posts: 10
Registered: ‎02-03-2013
My Device: BlackBerry Z10
My Carrier: Orange

Z10 Charging issues

Has any one experienced charging problems. I put phone on charge last night and the symbol on the battery icon lit up but this morning it hadn't charged. Charge was down to 10 percent. It's now charged but I'm a little worried.
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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Z10 Charging issues

Hello Rachel,

 

Thank you for letting us know about the charging issue you experienced with your BlackBerry Z10 smartphone.

 

If this happens once again, please restart the device by holding the button on top, then reconnect the power cable provided with your device and charge again.

 

Let us know if you continue to experience this issue as we would like to look into this for you.

 

Thank you. 


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Contributor
NJZ10
Posts: 47
Registered: ‎02-01-2013
My Device: Z10
My Carrier: AT&T

Re: Z10 Charging issues

A related question - does the Z10 have to be turned on in order to charge it?

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Contributor
RachelMoore
Posts: 10
Registered: ‎02-03-2013
My Device: BlackBerry Z10
My Carrier: Orange

Re: Z10 Charging issues

Hi, mine charges switched on or off. When of a large Battery. Sybol appears when you start charging then fades off
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Contributor
silverclown
Posts: 23
Registered: ‎02-06-2013
My Device: Blackberry Z10
My Carrier: Bell

Re: Z10 Charging issues

I also had a similar issue overnight.  But I've determined that it's just poor fitting connection between the blackberry cable, plug, and phone.

Now I make sure to plug it in, see the lightning bolt, and then not move anything.

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Contributor
RachelMoore
Posts: 10
Registered: ‎02-03-2013
My Device: BlackBerry Z10
My Carrier: Orange

Re: Z10 Charging issues

I'm checking the lightening bolt appears now myself and so far no problems but I'm nervous as to whether it's a faulty handset.
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New Contributor
imthiyaz
Posts: 3
Registered: ‎02-06-2013
My Device: z10
My Carrier: Virgin

Re: Z10 Charging issues

I have had similar issues. I just got my Z10 yesterday and I noted that sometimes it takes me a while to even get the phone to recognize the charger and for the lightning bolt to show up. Is this an issue with all phones or do I need to talk to my provider?

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New Member
Datadude
Posts: 2
Registered: ‎02-06-2013
My Device: Z10
My Carrier: Rogers

Re: Z10 Charging issues

It has happened to me twice now. The connector is likely faulty. I hope this is not going to be "ChargerGate" like the antenna was for the iphone 4.
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Trusted Contributor
andrew21212
Posts: 130
Registered: ‎02-06-2013
My Device: Z10 (returned) ** Torch and now my first non BB product a Samsung Note II so I can sync my Outlook,Notes,ToDo list,Categories,I am loving it !! I never knew a phone could do so much !!! hurry up RIM

Re: Z10 Charging issues

 

 

   Your phone will charge when on or off .


NJZ10 wrote:

A related question - does the Z10 have to be turned on in order to charge it?


 

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Contributor
kfh227
Posts: 11
Registered: ‎07-14-2012
My Device: BB10 Alpha Simulator
My Carrier: Verizon

Re: Z10 Charging issues

Don't feel bad, my Motorolla Droid 3 does the same thing. After a few weeks, I realized that my USB cable is broken. Somehow the phone thinks it was charging when there was no electrical connection.
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