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BlackBerry® Z10

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New Contributor
Posts: 5
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Rogers

Z10 Contacts list stuck open (cannot access my hub)

My contact list is stuck open.

 

Pressing the Cancel or Done buttons does nothing. Selecting a contact does nothing. Pressing Search does nothing.

 

I cannot access my hub while it's stuck open this way. Everything else works fine.

 

Can anyone else help with this?

 

Thanks,

Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Contacts list stuck open (cannot access my hub)

Gruntnor, from the bottom bezel on the Z10, swipe upwards to minimize that contacts window and/or tap the small lower left 'X' to close the app.




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New Contributor
Posts: 5
Registered: ‎02-22-2013
My Device: Z10
My Carrier: Rogers

Re: Z10 Contacts list stuck open (cannot access my hub)

Tried that. Swiping up does nothing. I accessed my contacts through my Hub. It's my hub that's stuck in contacts.

Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Contacts list stuck open (cannot access my hub)

[ Edited ]

OK.

 

And swiping from the LEFT bezel side to the right side

 

----------------->

 

Does nothing?

 

If not, pull the battery. Sorry.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 4
Registered: ‎03-05-2013
My Device: z10
My Carrier: Vietnam

Re: Z10 Contacts list stuck open (cannot access my hub)

My z10 had the same situations. Could not access in hub when I add the contact. All was stuck. Anyone help me.
Posts: 89,770
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 Contacts list stuck open (cannot access my hub)


namphuong7902 wrote:
My z10 had the same situations. Could not access in hub when I add the contact. All was stuck. Anyone help me.

Have you tried first, the suggestions posted IN this thread?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎03-05-2013
My Device: z10
My Carrier: Vietnam

Re: Z10 Contacts list stuck open (cannot access my hub)

Anyone help me how can i dial number in sms or web directly. As in OS 6. Or 7.
New Contributor
Posts: 9
Registered: ‎03-13-2013
My Device: Z10
My Carrier: Vodacom

Re: Z10 Contacts list stuck open (cannot access my hub)

http://crackberry.com/how-restart-blackberry-10-hub-easily-using-awesome-five-swipe-gesture
swipe from the middle of your screen to the top right hand corner 5 times. awesome recovery from it being stuck
Trusted Contributor
Posts: 141
Registered: ‎04-28-2013
My Device: Blackberry Z10
My Carrier: Bell Aliant

Re: Z10 Contacts list stuck open (cannot access my hub)

 

I have the same problem on my contact list too.. I can check out various contacts no problem, then all of a sudden it will just lock up on one contact, and wont do anything else... Wont allow me to sent texts, email or whatever options I have with the contact, as the buttons are unresponsive.. This has happened way too many times, and I am hoping blackberry has a fix for this, as I am getting really annoyed with this.. The only way I have to fix it, is to restart the phone.

It seems to be a random problem, as most times, the contact option works good, as there is no pattern when it does lock up the contact's.